Let's stop the nonsense! It's Time for a Change!
WAKE UP AND REALIZE CONSUMERS DO NOT BUY NOR MAKE PURCHASING DECISIONS IN THE SAME WAY THEY DID IN THE 7O'S. YET EVERYONE WHO BECAME SUCCESSFUL IN THE 70'S AND 80'S KEEPS TELLING YOU THAT IS HOW TO DO IT. IT DOES NOT WORK ANYMORE!
PEOPLE DO NOT MAKE BUYING DECISIONS IN THE WAY THEY USED TO. BUYING METHODS HAVE CHANGED AND THE TYPICAL CONSUMER IS TIRED OF BEING PRESSURED TO MAKE A YES OR NO DECISION.
IT IS TIME TO STOP THE NONSENSE AND RUN YOUR BUSINESS THE WAY YOU REALLY WANT TO, STOP LISTENING TO THE SO-CALLED "NINJA'S" AND "GURUS" AND "EXPERTS" WHO KEEP PUSHING OLD MARKETING METHODOLOGY!
LET FRANK BESEDNJAK AND HIS TEAM SHOW YOU AN ALTERNATIVE APPROACH ON HOW TO RUN A MUCH MORE PROFITABLE SERVICE BUSINESS BY ACTUALLY FOCUSING ON WHAT YOU DO BEST. . . TAKING CARE OF THE NEEDS OF YOUR CUSTOMER AND BUILD A VERY LOYAL CUSTOMER BASE.
After studying the market, spending much time reviewing buying habits of consumers, analyzing the psychological decision making process of a typical consumer and reviewing current retail selling methods and what drives people to pick one item or service over another, we realized that we need to make a drastic change to the way contractors do business. Eventually servicing contractors will just become a subcontractor who has to bid jobs daily to get work to stay above water. Everything will be run by a huge conglomerate that has customers sign up online to replace and service equipment. You, in turn will then have to pay to join a group who will send you business through a portal similar to what Uber drivers do. You don't want any part of that do you? This is not what you signed up for when you started your business.
For way too many years we have been pushing service technicians to become salespeople. This is not what their career choice was and most do not like it. We are losing great people who are great repair people and just want to be the hero that fixed something for the anxious client, but way too many HVAC, Plumbing and Electrical residential service businesses, just repairing something is not good enough, it is all about selling more accessories and high dollar items. Yet we wonder why great service people leave. We want them to stop doing what they chose as their profession, repairing HVAC, Electrical and Plumbing. In this unique program, Frank Besednjak will show you how to convert your company back to a service business and make more revenue than you could ever make by pushing product and accessory sales. Businesses hire sales trainers for thousands of dollars to get technicians to sell. Unfortunately, being a sales person was not their career choice and they either rebel, try to make you happy by doing what they learned for a few months. Eventually they go back to what they like best, servicing and repairing, not selling.
Let Frank Besednjak show you how we can totally eliminate all ofthe stress of trying to get a customer to buy something by implementing a process that let's the customer decide how much to spend.
BELIEVE ME! THIS WILL CHANGE THE WAY YOU DO BUSINESS FOREVER AND YOUR TOTAL SALES WILL INCREASE DRAMATICALLY WITHIN A FEW MONTHS AND CONTINUE GROWING CUSTOMER LOYALTY AND REFERRALS MORE THAN ANY OTHER PROGRAM OUT THERE WITH MINIMAL EFFORT AND INVESTMENT ON YOUR PART!
WANT MORE INFORMATION? JUST GO HERE TO REQUEST A CALL OR MEETING!
Business Coaching and EVALUATION at Your Location
Click here for an example of a report of findings from a complete Business Tune-Up and Process Analysis
Frank combines his extensive years of leadership experience, educational development skills and presentation techniques to create a program specific to the needs of his clients. From assessment to implementation, Frank will provide your organization with the information and tools necessary to achieve peak performance. If you are interested in getting your business to a level of performance you've only dreamed about, please call us for a free consultation.
'Over the years I've both hired business consultants and provided consulting services. Given my own experiences, I make it a point to hire people who can best help me execute, not just formulate, strategy. Frank is one of those rare consultants who knows what it takes to implement and manage projects, so he helps you better prepare for success!'
Linda Couch, MBA, Parrish Services, Inc. Manassas, VA
Bring The Real Live, No Nonsense, No Gimmicks No Games! Frank to your location to speak to your team or at Your local event!
You don't need to wait until you travel to a national event to experience Frank Besednjak live! Have him come to your town and present a workshop specifically designed for your organization or pick one of the listed programs below:
THE CUSTOMER SATISFACTION PYRAMID - What it takes to grow your loyal customer base. This session can be designed for administrative staff, phone reps, service techs, sales reps and anyone in service oriented industry or business. We discuss the motivating factors for buying, why people make certain purchase decisions and the value timeline and how each contact point with a customer can influence your price and how the customer perceives value.
UNDERSTANDING, HIRING AND COACHING MILLENNIALS - What you need to know and what slight modifications you can make to attract some of the best team members in that age group! We discuss myths and facts that you need to know about how to lead, motivate and influence our future workforce.
12 STEPS TO LEADERSHIP SUCCESS - Do you have a group of supervisors and/or business leaders who may need a few common sense, easy to implement proven and successful leadership and coaching tips? Instead of just telling their people what do to, where to go and how to do it, great coaches who use my system learn how to inspire, motivate and lead their staff to become a driven, empowered and motivated group of team members who are focused on being the most dedicated, conscientious, goal oriented and objective focused group you've ever experienced.
TIME MANAGEMENT OR TASK MANAGEMENT? - We all are busy trying to get everything done with a limited amount of actual time. We all know there is no way we can manage time itself, however we can decide on how to manage what we do and set up priorities to make sure we operate as efficient as possible. We will discuss the key steps it takes to get control of your day and make it a routine to get things done in a timely fashion with less stress.
STRESS ON THE JOB, WHY IT HAPPENS AND HOW TO EFFECTIVELY MANAGE YOUR EMOTIONS - We've all had those days, some are worse than others. Seems like everything gets out of control and it seems like we spend our lives putting out fires. It does not have to be that way. Frank Besednjak will share his secrets on controlling your emotions, how to manage the various challenges properly and gaining back control of not only your emotions but using your skills to better adjust to the emotions and stress of those around you.
HANDLING THE POOR PERFORMING EMPLOYEE - Handling an employee problem does not have to ruin your day. The simple steps presented in this program will help managers and supervisors get a better handle on performance problems and take the stress out of having to sit in an office with a team member attempting to fix an issue that they created. Great leadership skills will be demonstrated in this session and you will quickly know exactly how to handle an employee problem without continued concern on what you are going to say or do in response.
UNDERSTANDING YOUR UNIQUE SELLING PROPOSITION AND HOW IT WILL HELP YOUR BUSINESS GET MORE LOYAL CLIENTS IN YOUR MARKET - When asked why should a customer pick your company to do business with, rather than one of their competitors, most business owners cannot come up with anything better that "we are high quality", "honest', "better value", "great service" or something like "we truly care about our customers". These words don't mean anything anymore. I promise you, no matter who I call, everyone will tell me they do the exact same thing. Besides, aren't you supposed to do those things anyway? So how is that special. In this session, we will determine what it is that you do that makes you better than your competitors and that gets customers to use your services rather than your competitors'.
OR JUST TELL ME WHAT YOU ARE LOOKING FOR AND WE'LL MAKE IT HAPPEN - Frank Besednjak will design a workshop specifically to meet the needs of your business. Whether it has to do with sales, marketing, leadership, project management, internal and external communications, handling objections, irate customers and acting like a professional, Frank will make sure that you will have measurable, positive results.
Live Online Business Coaching Workshops cOMING sOON!
This program and offer is still under development